FAQ

WHAT TYPES OF SERVICES DO MEMBERS RECEIVE?
Every Annual Membership covers these 10 components in your home:

Furnace
AC
Water-heater
Stove
Fridge
Washer
Dryer
Dishwasher
Electrical
Plumbing

You can always review your Membership Agreement for more detailed information. Also, you can always call us!
WHAT IS THE TURN AROUND TIME OF A TECHNICIAN ARRIVING TO MY RESIDENCE TO FIX MY ISSUE?
Our technicians are on the road 24/7/365 to service and maintain your home. Calling us is the best option to get the quickest response. Our emails are checked regularly and we service each and every call ASAP.

WHAT IF I HAVE MORE THAN ONE HOUSE?
HMC covers one residence per membership. Any additional coverage for any other property must be purchased as a separate plan, one plan per household. Discounts may apply. Contact Us for more details.
WHAT IF IT’S AN EMERGENCY, WHO DO I CONTACT?
You can call HMC directly at (416) 740-0079 or Book a PRO on our website. We will have a technician out to you ASAP.
Coverage is 24/7/365. Contact Us anytime.
WHAT IF MY APPLIANCE(S) STOP WORKING?
We take pride and ownership in our services. HMC will repair and maintain all the appliances in your home covered under any membership. Our goal is to bring your appliance back to manufacturers specs.
Contact Us for more details.